Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Create idea Subscribe
Status Idea Received
Product Access Collins
Created by Guest
Created on Nov 15, 2024

RELATED IDEAS

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary.

We have some brands that will turn their tables over a lot quicker than the time that might have been allocated to the booking. We want to be able to remove the end time to give us the flexibility to turn these tables quicker, should guests have finished, opposed to them lingering on a table until their booking time is officially up.

We have seen, in brands when the booking time is not advertised to the guest on the communication they receive (via a different platform), a sales increase from this due to being able to turn tables quicker and seat more guests.

  • Attach files
  • Guest
    Reply
    |     Dec 17, 2024

    We are very keen to able to hide the end time in confirmation emails as well please. Our reasons include those described in the original request. Additionally we have found that specifying the end-time in the email comes across negatively to some customers.