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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
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Status Idea Received
Product Access Collins
Created by Guest
Created on Jan 23, 2025

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing page which won't actually be correct to the customer. We need a way to show one set of opening times to our customers on the DMN listing page, and another set of opening times internally so that we can allow for the following without it confusing customers:

Reasons why opening times may be set differently in the Collins settings for internal reasons:

  1. Have an earlier opening time for a day than the actual opening time to allow enquiries in case there's an opportunity for a venue to open earlier if demand is there, and to show this earlier time to venue staff in the diary.

  2. A venue is closed on a day, but if we close it in the opening times in Collins, it will then become un-selectable in the calendar in the booking widget. Ideally, we would want people to be able to select that date in the calendar and then get cross-sell so they can select and book for another venue that's open that day.

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