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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Idea Received
Product Access Maintain
Created by Guest
Created on Apr 11, 2022

The ability to change the On Hold Reason at any point prior to Authorisation of a QR

Currently we can only place a QR 'On Hold' once, however there is often a change in the reason that the QR is 'On Hold' therefore we would like the ability to change it.

For example, the initial 'On Hold' reason may be 'Awaiting Management Review' to allow the Property Manager to gather more information about the proposed works. The Property Manager would then like to be able to change the 'On Hold' reason to 'Awaiting Authority to Proceed' whilst the QR is going through their internal funding decisions before the work order is finally approved and authorised as a PPO.

The change would allow the Property Managers to be more efficient in their use of system & target their attention to the work orders that require it rather than always having to constantly review all work orders.

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