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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
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Status Idea Received
Product Access Maintain
Created by Guest
Created on Aug 20, 2024

Hide contractor telephone numbers from certain users

Would like to be able to hide contractor out of hours and callout telephone numbers from certain users on Access Maintain to prevent some users from calling contractors and contravening policy.

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  • Guest
    Reply
    |
    Feb 27, 2025

    For our business i'd suggest the ability to hide from all "Unit Staff" and "Unit Managers", most of the centres/employees have no realistic experience of what is and isn't an emergency and will unneccesarily call out contractors at expensive weekend rates - also they could contact the wrong contractor as our property team would reallocate to the right one. I can understand how this would work for some businesses, but typically I think this would be much better with an option to hide by either user group or just on/off, all admins have the facility to view contractor details anyway. Happy to discuss further if you want. Thanks

  • Admin
    Calum Towers
    Reply
    |
    Sep 12, 2024

    Thanks for submitting this suggestion! It would be great to know what types of users you would like to be able to hide the contact number from. For example, all site level teams?