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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

Status Rejected
Product Access Maintain
Created by Guest
Created on Jan 31, 2025

Integrate the Ideas Portal into the Client Support portal

I've been using Access Maintain for over 5 years, and only just been told about the Ideas Portal, when one of my requests couldn't be supported.

There are some great ideas on here, but it seems they will only get limited votes because only a few people are aware the portal exists!

Integrating the Ideas Portal with the https://accessgroup.my.site.com/Support Portal would enable clients to view, share and support ideas...

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  • Admin
    Calum Towers
    Reply
    |
    Jan 31, 2025

    Thanks for the feedback Andy!

    Opening this portal up to customers is a relatively new experience. Until recently, ideas came from the Access team raising them on your behalf - which is why you may see some ideas from a few months or years ago.

    We're working to expose this portal and increasing amounts of our content (release notes, knowledgeable articles, news etc) directly within product through the button at the bottom right. We expect over time that this will become the default, rather than the existing support portal.