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Access Hospitality - Ideas Portal

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Status Idea Received
Product Procure Wizard
Created by Guest
Created on May 21, 2024

Order management - Unlocking Invoices (supplier portal)

Suppliers are unable to unlock invoices that they have processed incorrectly - forcing them to contact support to unlock.

When we unlock the invoice tab the only aspect of the order we check is if it has been exported into the customers account package. If it hasn't we unlock the invoice and move it back to the Awaiting Invoice status.

Can we automate this process into a unlock invoice button on the Invoice tab?

If it has been exported we could have a error message similar to when unlocking a delivery tab that states "invoice exported by customer, please contact your customers accounts team to discuss further"

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