Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Showing 672

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
3 months ago in Access Collins 3 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
4 months ago in Access Collins 1 Idea Received

VAT receipt from tills

To be able to pull a customers VAT receipt from the back office with a VAT number on it in a presentable format to send to a customerCase 66859637 tells me I can't do it & to raise on here
about 1 month ago in Access EPoS 0 Future Consideration

Update naming convention of Flash Reports Group Report Export

Can we update the Flash Group > Group Reports reports title/naming convention to include the Date Range it is run from and to. The customer has advised they can then automatically import this into their 3rd party software saving them a lot of m...
20 days ago in Procure Wizard 0 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
6 months ago in Access Collins 2 Under Review

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
6 months ago in Access Collins 1 Under Review

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
4 months ago in Access Collins 0 Idea Received

Site specific email routing for reviews

Have the ability to send reviews received through DMN Listings to site specific contacts .
11 days ago in Access Collins 0 Idea Received

Integrate Collins fully with Guestline

Improve Collins so it is fully intergrated with Guestline as is res diary
11 days ago in Access Collins 0 Idea Received

Have the ability to turn off system-driven course resets within our admin tool

We'd like the the ability to turn off system-driven course resets within our admin tool when we upload SCORM or xAPI courses built in external course-creating tools where the course packages drive the resets as system resets conflict with that.
about 1 month ago in CPL Learning 0 Idea Received