Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Add Klarna or other payment options to Collins

Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
9 days ago in Access Collins 0 Idea Received

Category filter on event brand pages and widgets

I have a high volume of events taking place in different cities and venues. I would like there to be a dropdown option on the event brand page/widget so that a customer can filter by location and see relevant events.
9 days ago in Access Tonic 0 Idea Received

Collins Pay Payment and Stripe Connect Report

Stripe Connect payments report should be included in the Collins Payment Report or have a LFL report.
17 days ago in Access Collins 0 Idea Received

Live Sales Overview - Date

Hi, The live sales overview report always defaults to the previous day. Please can you set it to default to the current day? It is counter intuitive that a live sales report, that is used for tracking current performance is not automatically set t...
17 days ago in Access EPoS 1 Accepted to Backlog

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
2 months ago in Access Collins 1 Idea Received

Opening a website within Poslink

I want access to Collins and Procure Wizard on the till without needing separate tablets or returning to the office. We can use the IE frame in the EPOS, but staff can still use the standard minimise, maximise, and close buttons to navigate to una...
2 months ago in Access EPoS 0 Future Consideration

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
4 months ago in Access Collins 1 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
3 months ago in Access Collins 3 Idea Received

VAT receipt from tills

To be able to pull a customers VAT receipt from the back office with a VAT number on it in a presentable format to send to a customerCase 66859637 tells me I can't do it & to raise on here
about 1 month ago in Access EPoS 0 Future Consideration

VoucherCart Integration for Collins

Integrate VoucherCart with Collins Integrate VoucherCart voucher and gift card platform so that guests can use their vouchers/gift cards during checkout as payment towards deposits/preorders for events, experiences etc.
10 days ago in Access Collins 0 Idea Received