Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 139 of 756

The ability to cut off packages in a selected time frame

Currently, packages can only be cut off in X amount of days before the booking date. With the ability to cut off in hours before the booking date, users will have greater control over package cut offs.
4 months ago in Access Collins 0 Idea Received

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
7 months ago in Access Collins 0 Under Review

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
6 months ago in Access Collins 0 Idea Received

History log: Show the user's name instead of "Collins Robot"

When the venue or any users sent an email to the guests through Collins, the history log shows "Collins Robot" instead the name of the user who sent the message.
29 days ago in Access Collins 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
5 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
5 months ago in Access Collins 0 Idea Received

Reservation Label

Reservation label currently only prints onto 1 x A4 page. It would be useful to have 2/3 labels to a sheet to reduce paper waste and ultimately be more sustainable.
5 months ago in Access Collins 1 Rejected

VoucherCart Integration for Collins

Integrate VoucherCart with Collins Integrate VoucherCart voucher and gift card platform so that guests can use their vouchers/gift cards during checkout as payment towards deposits/preorders for events, experiences etc.
about 1 month ago in Access Collins 0 Idea Received

Be able to edit and save custom fields after they have been applied to sites

At the moment I am having to archive and create new ones if something changes (eg adding an option to a drop down)
about 1 month ago in Access Collins 0 Idea Received

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
6 months ago in Access Collins 0 Idea Received