Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 93 of 541

Pre-order Handling for Shared Dishes

As a restaurant manager at Glendola Irish Bars, I want the pre-order system to correctly handle shared dishes like Chateaubriand, So that two guests can be linked to one dish, allowing both to select their sides/sauces, and the pre-order is marked...
about 2 months ago in Access Collins 0 Idea Received

New + improved Livewait

We want to have the ability to use livewait even when the restaurant isn't full. For example the kitchen might be rammed with checks and they can't take on any more orders, but we have tables free. We want to be able to tell a guest to come back i...
4 months ago in Access Collins 0 Under Review

Considering location when cross selling

Client has multiple venues. Cross sell is turned on. Customers are offered venues miles away when no availability in their chosen venue- e.g. enquiring for London and cross sell offers Portsmouth.
8 months ago in Access Collins 0 Under Review

Design change/messaging on booking form iframe to make after midnight slots clearer which day they are for

What is the idea? Add a message on the booking form iframe (where users input their details) to make it clearer what day they are booking for, if they are booking a slot after midnight on a day. (e.g. something like, please note you are booking fo...
4 months ago in Access Collins 0 Idea Received

Use 12 hour clock across Collins for venues in USA

Collins uses the 12 and 24 hour time format inconsistently across Admin, Booking Widget and Checkout. However, users in the USA are not accustomed to the 24 hour clock (military time) and so it should use 12 hour (AM/PM) format uniformly in this r...
5 months ago in Access Collins 0 Accepted to Backlog

Set a minimum order for specific menu items

We have certain items on the menu which we require to be a certain amount. For example minimum order 10. However there is currently no way to do this on collins apart from manually checking once the customer has made their pre-orders. We are then ...
5 months ago in Access Collins 0 Idea Received

Place cards to show the full pre-order instead for each guest

Hi, Currently we get a place card for each guest's order. We require an option for table cards as well with all pre-orders on the same card even if the order was placed by guest. Thanks Simona
3 months ago in Access Collins 0 Idea Received

Pre-order summary email - business to be able to amend the text

Hi, I must amend the text of the pre-order summary to suit our business needs but I understand that's hard-coded text. That's not convenient for us. Thank you
3 months ago in Access Collins 0 Idea Received

Day cut-off to be changed to 24 hours cut-off instead of 1 day (attn. Ciprian Popescu)

Hi, The cut-off should be 24 hours before the guest's reservation time, instead of 1 day, which in Collins terms is midnight. This puts a lot of pressure on our FOH team and kitchen team as all restaurants in the Royal Ballet and Opera operate on ...
3 months ago in Access Collins 0 Idea Received

The ability for a user to add a custom Dietary requirements

No description provided
8 months ago in Access Collins 0 Idea Received