Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Gift Card number issues

A gift card can be entered in many different ways. i.e. manual, MSR. If a gift card is entered incorrectly or a customer is querying a gift card usage then we need additional checks and information. Suggest we make the following optional: enforce ...
about 11 hours ago in Access EPoS 0 Idea Received

multiple sites on epos dashboard

Roll up the the sites on the dashboard so area managers etc get and area overview
about 13 hours ago in Access EPoS 0 Idea Received

Consolidate individual payments from a group booking, into one single bank transfer when all have ordered.

When a group booking is made, with pre orders being paid for individually, eg a hen party each payment arrives in our bank separately. It would help our accounts team if there as an option to send the pre ordered revenue in one total payment, once...
3 days ago in Access Collins 0 Idea Received

Do not allow to batch orders when account export settings do not match

Example: Order A is excluded, order B is not excluded or exported, Order C is already exported. System should not allow to proceed and generate helpful message. If changing account export status for one of the batched orders, all other batched ord...
18 days ago in Procure Wizard 0 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
24 days ago in Access Collins 0 Idea Received

Set menu

I need to create a cost menu price, procure wizard only allows to create the cost of each singular dish. What's necessary is the possibility to create a set menu, where the sale price of the menu stays the same, what changes is the menu cost accor...
5 days ago in Procure Wizard 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 1 month ago in Access Collins 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 1 month ago in Access Collins 0 Idea Received

Collins Widget to Reflect Custom Dates

When you create a Tonic event e.g. https://www.designmynight.com/london/bars/shoreditch/hijingo/hijingo-y2k-bingo-1 but don't use the ticketing aspect, you put in custom dates but it doesn't speak to the Collins widget that shows there and it allo...
25 days ago in Access Tonic 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
about 1 month ago in Access Collins 0 Idea Received