Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Tonic

Showing 17

Add discount code at event brand level

I have a lot of event listings so it would save a lot of time if I could add a discount code at the event brand level rather than having to set up the code on each event individually. I should be able to confirm which event and ticket types the co...
7 months ago in Access Tonic 0 Idea Received

Show products purchased with a ticket in Collins

I currently have to view any products purchased alongside a ticket in the Tonic admin rather than with the booking in Collins. It would be useful for any products purchased with a ticket via Tonic to be sent through the Collins integration so that...
7 months ago in Access Tonic 0 Under Review

Checkout Process

It would be much less confusing for guests if the 'Add discount/voucher code' button was on the 'Pay' section of the checkout page, rather than a completely separate section that is not always visible.
4 months ago in Access Tonic 0 Accepted to Backlog

Create an Event Brand Review Widget

Would be great to be able to display our reviews (and potentially collect reviews) via an Event Brand level Review Widget. We have to copy them to our website manually which is a pain and a DMN widget would also lend legitimacy to them.
5 months ago in Access Tonic 0 Idea Received

Cap the number of times a discount code can be used

I want to give customers the flexibility to use a discount code across various tickets and event dates but I want to be able to apply a maximum number of times the code can be used. For example, I want to create a code that can be used once across...
7 months ago in Access Tonic 0 Idea Received

Allow customers to edit their own ticket purchase

We spend a lot of time responding to and actioning ticket swap and refund requests. It would save us hours of admin time each week if customers could update their purchase like they can with a restaurant booking.
7 months ago in Access Tonic 0 Accepted to Backlog

Notifications/reminders for Expiring Multi Date events

We often have recurring events that we don't want to put live for "every week" as it is dependant on success/clashing events. So we do this by selecting multi dates for a time frame - usually 6 months ahead. These events then finish and drop off w...
7 months ago in Access Tonic 0 Idea Received