Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Tonic

    Showing 40 of 951

    Automatically applied discount codes to selected dates

    Automatically apply discount codes to select dates, so you don't have to create new reduced ticket prices for dates you want to discount. OR show the discount code on the calendar view on the relevant dates if shown as public.
    11 months ago in Access Tonic 0 Idea Received

    Show products purchased with a ticket in Collins

    I currently have to view any products purchased alongside a ticket in the Tonic admin rather than with the booking in Collins. It would be useful for any products purchased with a ticket via Tonic to be sent through the Collins integration so that...
    over 1 year ago in Access Tonic 0 Under Review

    Tonic & Brand Website Integration

    Would it be possible to create widgets that are customisable and allow guests to actually book an event from there, even if the event has no tickets. Currently, if you click on an event e.g. 'Pub Quiz', which is free, you can't then see any detail...
    11 months ago in Access Tonic 0 Idea Received

    Add Cardholder Location to the Tonic API

    Add Card Purchase Location to the Tonic API
    about 1 year ago in Access Tonic 0 Idea Received

    Cap the number of times a discount code can be used

    I want to give customers the flexibility to use a discount code across various tickets and event dates but I want to be able to apply a maximum number of times the code can be used. For example, I want to create a code that can be used once across...
    over 1 year ago in Access Tonic 0 Idea Received

    Allow customers to edit their own ticket purchase

    We spend a lot of time responding to and actioning ticket swap and refund requests. It would save us hours of admin time each week if customers could update their purchase like they can with a restaurant booking.
    over 1 year ago in Access Tonic 0 Accepted to Backlog

    Notifications/reminders for Expiring Multi Date events

    We often have recurring events that we don't want to put live for "every week" as it is dependant on success/clashing events. So we do this by selecting multi dates for a time frame - usually 6 months ahead. These events then finish and drop off w...
    over 1 year ago in Access Tonic 0 Idea Received

    Checkout Process

    It would be much less confusing for guests if the 'Add discount/voucher code' button was on the 'Pay' section of the checkout page, rather than a completely separate section that is not always visible.
    about 1 year ago in Access Tonic 0 Accepted to Backlog

    Create an Event Brand Review Widget

    Would be great to be able to display our reviews (and potentially collect reviews) via an Event Brand level Review Widget. We have to copy them to our website manually which is a pain and a DMN widget would also lend legitimacy to them.
    about 1 year ago in Access Tonic 0 Idea Received

    Stop charging full booking fees when events are discounted

    Currently when I set up a £20 ticket but then apply a discount to it the booking fee stays on £2 rather than 10%. This does not see right. The booking fee should reduce in line with the ticket price. Currenlty if I reduce a £20 ticket to a £1 tick...
    6 months ago in Access Tonic 0 Idea Received