Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access EPoS

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Search fields in PLU

Expand the Search field options in PLU to also include Search by Web Description. When the team have updated the Web Description but missed updating the Description field, it is difficult for them to find the PLU to edit when it is appearing onlin...
6 months ago in Access EPoS 1 Under Review

Reporting of Tips from various Media types

To have the ability to split the Tips reporting against different Apps / Medias. For example: Pepper App Sales = £1100 Tips = £45.50 KateMedia Sales = £2500 Tips = £156.20 Total Tips £201.70 This could be visible on the "Clerk function counts" in ...
6 months ago in Access EPoS 0 Under Review

Timed events to not be automatic in all sites

When creating a new timed event for 1 site, this is automatically live in all sites.it would be very helpful to have the event automatically off 'untoggled' in all sites till made live 'toggled on'
6 months ago in Access EPoS 1 Under Review

Bring back Search tab for menu timetable scheduling

Option to search for timetables on scheduling drop down. Used to be able to search for them before but now we have to go down the whole list until we find the timetable we are looking for to assign to sites.
2 months ago in Access EPoS 0 Under Review

Manual Web Order Payments

When a Web order needs Manually paying - the staff press thr "Pay Order" button on the "Show app orders" screen but it displays a list of every single Media option available, even if they shouldnt be used. This is causing issues with Finance as si...
4 months ago in Access EPoS 1 Accepted to Backlog

Cost of Sales - Bundles to "Main PLU"

See the overall Cost of a PLU by bundling up the condiments that were selected during a sale. For Example: 1 x Burger meal (Cost: £0 / Selling Price: £10) 1 x Cheese & Bacon Burger (Cost £2.5 / Selling Price £0) 1 x Regular Fries (Cost: £1 / S...
6 months ago in Access EPoS 3 Under Review

Scheduled menu Publish in Menu Manager

Can we have a way to schedule the Menu publishes in Menu manager, perhaps up to 7 days in advance? or further is easier.
2 months ago in Access EPoS 1 Under Review

Timed PLU Disabled

Hi, We recently used the "Timed Events" feature to set PLUs as not-sellable outside of a particular time but this doesn't disable the PLU to remove it from external platforms through Menu Manager. Currently it just stops the till user from selling...
5 months ago in Access EPoS 0 Under Review

Option to define which Collins status is set when a table pays

Currently when a table fully pays and is closed on EPoS, this updates the Collins status to Left, freeing this table up for another party. However tables don't always leave immediately. When we are busy this has caused a back up. Instead, could th...
6 months ago in Access EPoS 1 Under Review

Deposit/Ledger Transaction GUID Consistency

Our account auditors are requiring ever more stringent control of deposit/ledger movement we're increasingly finding it difficult to reconcile certain types of ledger/deposit movement between stocklink and the journal. The TransactionGUID column i...
6 months ago in Access EPoS 0 Rejected