Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
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All ideas

Showing 593

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
11 days ago in Access Collins 0 Idea Received

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
about 2 months ago in Access Collins 1 Under Review

Adding Tetum to the language options

Good morning, We would really like to add Tetum as a language option for the CPL courses. We have a lot of employees from East Timor as do a lot of other companies in hospitality and it would be incredibly beneficial for both the employees and our...
about 2 months ago in CPL Learning 5 Accepted to Backlog

May contain allergens on pre-orders

Whilst there is the ability to add allergens to pre-orders, there is currently no function to add those that are may contain. As we build our menus to be able to be filtered by both allergens and may contain, it would be useful if DMN pre-orders h...
5 days ago in Access Collins 0 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
12 days ago in Access Collins 0 Idea Received

Airship x Access EPOS Integration

We are looking for an integration between Airship (CRM company) and Access EPOS so we can get our data from one system to the other. At the moment any data around our guests purchasing habits and basket analysis cannot be used by marketing as this...
8 days ago in Access EPoS 0 Under Review

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
20 days ago in Access Collins 1 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
5 days ago in Access Collins 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
about 2 months ago in Access Collins 3 Idea Received

Mobile Adyen Terminals for payment at Customers Table

We are embarking on replacing our EOL Verifone Card Terminals with Adyen equivalent . This will be required for both Gamma and Collins Use within our Visitor Centres . The Issue I have is that we need to use a Mobile Adyen terminal in our Tea Room...
6 days ago in Access EPoS 0 Idea Received