Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Access EPoS

Showing 79

Collins - Walk In Entry Box

The entry box that pops up when entering a walk in, should be tweaked. Covers entry box and button to be more prominent. larger etc. Multiple customers have reported that this is not clear and staff miss this entry. Would it be possible to add fur...
2 months ago in Access EPoS 0 Idea Received

Search fields in PLU

Expand the Search field options in PLU to also include Search by Web Description. When the team have updated the Web Description but missed updating the Description field, it is difficult for them to find the PLU to edit when it is appearing onlin...
6 months ago in Access EPoS 1 Under Review

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
4 months ago in Access EPoS 1 Already exists

Reporting of Tips from various Media types

To have the ability to split the Tips reporting against different Apps / Medias. For example: Pepper App Sales = £1100 Tips = £45.50 KateMedia Sales = £2500 Tips = £156.20 Total Tips £201.70 This could be visible on the "Clerk function counts" in ...
7 months ago in Access EPoS 0 Under Review

Daily ops report to show tips in separate column

If i want to extract the daily takings I use the 'daily ops report' in Enterprise reports - but it would be useful if the 'takings' was split between sales takings and tips. At the moment the only way i can see if the transactions has a tip is to ...
2 months ago in Access EPoS 0 Idea Received

Timed events to not be automatic in all sites

When creating a new timed event for 1 site, this is automatically live in all sites.it would be very helpful to have the event automatically off 'untoggled' in all sites till made live 'toggled on'
7 months ago in Access EPoS 1 Under Review

Sales Overview Report updated to include total covers

Could the Sales Overview Report be updated to include total covers as at the moment it only shows in-store covers but total sales (which I find very confusing).
2 months ago in Access EPoS 1 Idea Received

Cost of Sales - Bundles to "Main PLU"

See the overall Cost of a PLU by bundling up the condiments that were selected during a sale. For Example: 1 x Burger meal (Cost: £0 / Selling Price: £10) 1 x Cheese & Bacon Burger (Cost £2.5 / Selling Price £0) 1 x Regular Fries (Cost: £1 / S...
7 months ago in Access EPoS 3 Under Review

Manual Web Order Payments

When a Web order needs Manually paying - the staff press thr "Pay Order" button on the "Show app orders" screen but it displays a list of every single Media option available, even if they shouldnt be used. This is causing issues with Finance as si...
5 months ago in Access EPoS 1 Accepted to Backlog

Timed PLU Disabled

Hi, We recently used the "Timed Events" feature to set PLUs as not-sellable outside of a particular time but this doesn't disable the PLU to remove it from external platforms through Menu Manager. Currently it just stops the till user from selling...
5 months ago in Access EPoS 0 Under Review