Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Access people - Bulk Document Download for Employee Records
There are instances where multiple documents need to be downloaded, such as when fulfilling an access data request from an employee or when an employee wants a localised or printed version of their records. Currently, each document must be downloa...
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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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All ideas

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Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
9 days ago in Access Collins 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
4 days ago in Access Collins 2 Idea Received

allergen run sheet for service with guest names

Is it possible for an allergen/Intolerance sheet (either on individual orders or a full run day) to only show the group name, persons name with their choices and any allergen or dietry requirements. The current drop down option called Kitchen shee...
2 days ago in Access Collins 1 Idea Received

User Cloning/Duplicating

As an administrator for PW in my Company, i would like an option to clone or mirror a user settings and access levels, this saves me alot of time and makes the process faster
2 days ago in Procure Wizard 0 Idea Received

Daily ops report to show tips in separate column

If i want to extract the daily takings I use the 'daily ops report' in Enterprise reports - but it would be useful if the 'takings' was split between sales takings and tips. At the moment the only way i can see if the transactions has a tip is to ...
3 days ago in Access EPoS 0 Idea Received

Zonal 2 Way Integration

We would like there to be a 2 way integration to and from our zonal tills. It is currently only one way to the till. Zonal have the development in place.
4 days ago in Access Collins 0 Idea Received

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
24 days ago in Access Collins 0 Accepted to Backlog

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
about 1 month ago in Access Collins 0 Idea Received

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
30 days ago in Access Collins 1 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
about 1 month ago in Access Collins 0 Idea Received