Access Hospitality - Ideas Portal

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Status Idea Received
Product Access Collins
Created by Guest
Created on Sep 25, 2024

RELATED IDEAS

Limit arrivals by tables rather than covers

We are a small hotel with a small front of house team and it would really help us if we could limit arrivals by tables rather than covers. For example, we can easily take up to 4 tables at any one half hour slot, which could be 4 tables of 2, or 4 tables of 4, or anything in between. But while we can take 4 tables of 4 at 7.30pm, if we set covers to 16 we risk having 8 tables of 2 booking and arriving at once which would be far too much for our small team to manage. So at the moment covers are set to 8 which means 4 tables of 2 at the most, but also means we are potentially losing out on bookings if 2 tables of 4 book. I hope this makes sense.

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  • Guest
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    |     Feb 16, 2025

    We have the exact same requirement. We host a lot of big groups of 10-12 and lots of 2s. Greeting and seating one table of 12 has a much lower labour requirement than greeting and seating six tables of 2.

    Ideally we'd like the limits to be able to work in tandem, ie have a limit of 12 covers and/or 3 tables.