Access Hospitality - Ideas Portal

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Status Rejected
Product Rotaready
Created by Guest
Created on Oct 10, 2025

RELATED IDEAS

Update Pay Rule When Changing Shift Role in 'More Options'

Currently when you have a different pay rule that is affected by the shift role. If you change the role before clicking 'more options' it updates the pay rule. But if you change the shift role from within the 'more options' menu, the pay rule doesn't update (it appears to have but if you exit the menu and go back into it, it hasn't changed). This is leading to employees being paid incorrectly.

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  • Admin
    Amelia Andrews
    Oct 14, 2025

    Hi Taleb,

    Thanks for your message! I can see this has already been raised with our support team as a bug, and our engineering team is currently investigating the issue.

    Just a quick reminder - this board is primarily used for product enhancements and suggestions, and it isn’t monitored regularly. For any day-to-day product queries or issues, please reach out directly to our support team, as they’re best placed to assist promptly.

    As the issue is now being handled by the relevant team, I’ll go ahead and close this suggestion.

    Best regards,
    Amelia

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