Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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Access Collins

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Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
25 days ago in Access Collins 2 Accepted to Backlog

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
4 months ago in Access Collins 1 Under Review

Consolidate individual payments from a group booking, into one single bank transfer when all have ordered.

When a group booking is made, with pre orders being paid for individually, eg a hen party each payment arrives in our bank separately. It would help our accounts team if there as an option to send the pre ordered revenue in one total payment, once...
4 days ago in Access Collins 0 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
25 days ago in Access Collins 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 1 month ago in Access Collins 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 1 month ago in Access Collins 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
about 1 month ago in Access Collins 0 Idea Received

Close Areas - Admin message to display on the diary

When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
27 days ago in Access Collins 0 Idea Received

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
3 months ago in Access Collins 0 Idea Received

Simpler run sheets for kitchen

The ease in which a run sheet is pulled needs to be replicated for the kitchen. This needs to be a much simpler format and when 'pre-order complete' is hit, the ability to automatically CC in an email for operational staff/ chefs would be brillian...
7 days ago in Access Collins 1 Idea Received