Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 110

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
2 months ago in Access Collins 1 Under Review

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
about 1 month ago in Access Collins 0 Idea Received

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
about 1 month ago in Access Collins 1 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
about 1 month ago in Access Collins 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
2 months ago in Access Collins 3 Idea Received

For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
10 months ago in Access Collins 2 Accepted to Backlog

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
3 months ago in Access Collins 1 Idea Received

May contain allergens on pre-orders

Whilst there is the ability to add allergens to pre-orders, there is currently no function to add those that are may contain. As we build our menus to be able to be filtered by both allergens and may contain, it would be useful if DMN pre-orders h...
24 days ago in Access Collins 0 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
5 months ago in Access Collins 2 Under Review

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
about 2 months ago in Access Collins 0 Idea Received