Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 139 of 756

Reviews report

We would like to be able to export a report of reviews for the venue submitted by guests. This is useful for training and management analysis. In excel format would be great and to be able to filter by month and year.
2 months ago in Access Collins 2 Idea Received

Customisable cancellation button

We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
7 months ago in Access Collins 0 Idea Received

Use the Metric system in Australia

Use the Metric system in Australia. We don't know what a mile is...
8 months ago in Access Collins 0 Idea Received

Switch off customer pre order notes

We would like to be able to switch off pre-order notes as guests can fill this box with a lot of information that our kitchen staff do not have time to read. The allergen tick boxes work well and so this box is not necessary
5 months ago in Access Collins 0 Idea Received

Automatic PDF attachement on Enquiry response

We have predefined automatic enquiry email responses. We would like to be able to set this so our menu can go out attached to these automatically also
8 months ago in Access Collins 0 Idea Received

ChatBot for bookings

Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
8 months ago in Access Collins 0 Under Review

Different Emails assigned to different booking types

We should have different confirmation emails and follow up emails for different booking types EG a wedding booking confirmation is very different to a funeral lunch booking
3 months ago in Access Collins 0 Idea Received

Pre-order Handling for Shared Dishes

As a restaurant manager at Glendola Irish Bars, I want the pre-order system to correctly handle shared dishes like Chateaubriand, So that two guests can be linked to one dish, allowing both to select their sides/sauces, and the pre-order is marked...
5 months ago in Access Collins 0 Idea Received

Collins - Adyen Mobile Use at Table

We are embarking on replacing our EOL Verifone Card Terminals with Adyen equivalent . This will be required for both Gamma and Collins Use within our Visitor Centres . The Issue I have is that we need to use a Mobile Adyen terminal in our Tea Room...
3 months ago in Access Collins 0 Idea Received

Considering location when cross selling

Client has multiple venues. Cross sell is turned on. Customers are offered venues miles away when no availability in their chosen venue- e.g. enquiring for London and cross sell offers Portsmouth.
11 months ago in Access Collins 0 Under Review