Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Overide lastest booking time for admin/walk-ins

Our latest booking time is setup as an hour before we close to stop customers from booking tables in our last hour of opening. However, when we get walk-ins in the last hour, depending on the situation, we will often seat them. When we try and add...
6 months ago in Access Collins 0 Idea Received

Automated Follow Up Email - Remarketing

It would be good to have the functionality for Collins to send an automated email out to guests a few months/weeks after their last visit. The below example is powered by Sevenrooms "Here’s our direct booking link xxxx Hi xxx, I wanted to get in t...
6 months ago in Access Collins 0 Idea Received

Increase file size limit for file uploads

Increase the limit of 5mb for files being uploaded into Access Maintain. The 5mb limit is very low and can sometimes require files to be compressed. Some files cannot be compressed to below 5mb so increasing the file size limit would be helpful.
over 3 years ago in Access Maintain 0 Accepted to Backlog

Country Code for phone numbers

Is it possible to add a country code to the mobile field when booking online or adding a number into Collins? A number of venues are falling short of not seeing this and its causing issue when trying to reconfirm bookings. (Mainly hotel clients so...
6 months ago in Access Collins 0 Idea Received

amending existing products

At the moment you cannot change existing products except the price. This means when we need to change a product we have to delist and reload them with a lot of work. I think if we can export the products we need to amend this would help to save ti...
6 months ago in Procure Wizard 0 Idea Received

Reset Negative Stock Values to Zero at End of Day (EOD)

Description: We have identified an issue where items with a negative stock value (e.g., -1) are being carried over to the next day instead of being reset to zero. This behavior leads to inaccuracies in our stock management, affecting the accurac...
6 months ago in Access EPoS 0 Under Review

Pulse Updates via Email Integration

You should strongly consider adding pulse updates via Email integration - lots of systems are using this now - this helps track for collaboration on jobs/ issues where multiple parties or personnel are required, where the Message/ Notes function w...
6 months ago in Access Maintain 1 Idea Received

Ability to add an intermediate position in the site/below hierarchy

At the moment when you set up a site hierarchy, you only have the option to add a child position. It would be great to be able to set also a parent. For example, if the site hierarchy is set as the following: Site > General Manager > Assista...
11 months ago in CPL Learning 0 Idea Received

Copying a po

So if we a monthly repeat orders or fixed cost invoices for phone bills or anything else we are having to create the Po from scratch. previous system i used allowed you to copy a po and then before submission you could change the expected date or ...
6 months ago in Procure Wizard 0 Idea Received

Removal of gender classifications for contact information

The Title field for when entering a persons details is a mandatory, thus requires us to know the marital status of any female contact, or does not allow for when you are given a gender neutral name like Alex or Jordan, never mind if the person wis...
6 months ago in Procure Wizard 0 Idea Received