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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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csv and xls/xlsx accepted as PMV certificate format

At the moment the system does not accept a PMV certificate in xls/xlsx format. We would like this to be implemented OR a way around it, which is suggested below. From the monitoring devices we can get xlsx format data, however Access Maintain does...
about 3 years ago in Access Maintain 0 Idea Received

Email to be send when in-house jobs receive

FM to have an email or notice on the app when an in-house job is receive Also could the mobile App show a number in a circle to show there is an in-house job?
over 3 years ago in Access Maintain 0 Idea Received

Ability to add new Tenure types within Add/Edit Units

This would allow users the ability to add in their own values to be displayed and selected in the Tenure drop down and would allow for customers to have their own descriptions along side the standard Freehold and Leasehold options. Alternatively, ...
over 3 years ago in Access Maintain 0 Idea Received

Extend the Part Number character limit

Extending the part number limit would mean contractors are not limited to the current 40 characters and can use part numbers wish exceed this length where required. Where contractors use longer part numbers, this can impact the importing of templa...
over 3 years ago in Access Maintain 0 Idea Received

New setting to control which user groups can cancel orders

This would allow for users to set specific user groups to be able to cancel orders and still limit this in a manner by not having all users in the system have the ability. This would allow for them to configure user groups to have more responsibil...
over 3 years ago in Access Maintain 0 Idea Received

Is it possible to find out the invoice company on Maintain whilst a contractor is on site?

There is a support contacts list within a contractor's account under the 'Your Account' button and also a help icon on each order that gives the site's details. Can we include the company on this popup?This would prevent orders being created incor...
over 3 years ago in Access Maintain 0 Idea Received

Projects' tab in the trade analysis report.

Currently within the trade analysis report in the admin area, there is a tab for callouts, quotes and planned maintenance but not one for projects so it is currently difficult to see whether there is a contractor enabled for all of the order types...
over 3 years ago in Access Maintain 0 Idea Received

Room Allocation added to all assets export file.

When downloading an all assets file, the room allocation isn't included this needs to be added. Admin - Assets management - All Assets.
over 3 years ago in Access Maintain 0 Idea Received

The ability to select a room when raising a quote request

When logging a quote request, it doesn't give the option to select on the room entered in the system to provide the contractors with full location information that mirrors the functionality when raising a callout.Is difficult to review quotations ...
over 3 years ago in Access Maintain 0 Idea Received

Add a 'Callout Raised By' column to the overdue orders report.

When a helpdesk/adminsitrator is chasing jobs on behalf of the site, it is useful to understand who raised a callout in case they need further information or to provide any updates.
over 3 years ago in Access Maintain 0 Idea Received