Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Showing 758

Detailed Rota Report Multiple Sections

The current Detailed Rota report in the Access People system only allows for reporting on one section at a time and lacks essential details such as employee hierarchy. Proposed Enhancements: Multi-Section Reporting: Enable users to generate report...
21 days ago in Access People for Hospitality 0 Accepted to Backlog

Drop down menu for the internal reference section on ad hoc POs

Pre-determined drop down list for internal references when raising ad hoc POs. This should be based on mini-market, so different mini-markets have different options. These options should be editable by administrators, possibly from the mini market...
22 days ago in Procure Wizard 0 Idea Received

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
7 months ago in Access Collins 1 Under Review

Require Customers to confirm email address twice

A lot of customers have typos in their emails. Can we make it mandatory that they input it twice in the booking enquiry so emails 'match'.
23 days ago in Access Collins 0 Idea Received

Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
about 1 month ago in Access Collins 0 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
7 months ago in Access Collins 2 Under Review

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
3 months ago in Access Collins 1 Idea Received

Tax jurisdiction

I am based in Ireland, but can only choose tax jurisdictions which relate to a business based in the UK. as a system administrator for a company with several sites we need to be able to set up vendors and be able to determine appropriate vat codes...
13 days ago in Procure Wizard 0 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
5 months ago in Access Collins 0 Idea Received

Time Limit on booking changes

Add a time limit on the customer booking changes. To stop customers from changing their booking until the last second. We have a policy in our booking terms & conditions that no changes can be made to the booking within 72 hours notice but thi...
26 days ago in Access Collins 0 Idea Received