Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Company/Agency and contact record Management and reporting

Would benefit by the improvement of how contact records and company records are created and connected, so we can more easily report on the value of a company/agency/partner to our business. The Company field shouldn't be a free type field. We thin...
18 days ago in Access Collins 0 Idea Received

Choice of more than one offer on a booking

We would like the ability for the customer to choose more than one offer to add to their booking. At the moment you can only choose one offer as a customer.
3 months ago in Access Collins 0 Idea Received

Populate automatically the tronc value on the rota with data from Access EPOS

The government has introduced a new legislative change under the Employment (Allocation of Tips) Act 2023. It concerns the fair and transparent distribution of tips and will have legal effect under the Act, meaning it can be introduced as evidence...
7 months ago in Access People for Hospitality 2 Idea Received

Automatically applied discount codes to selected dates

Automatically apply discount codes to select dates, so you don't have to create new reduced ticket prices for dates you want to discount. OR show the discount code on the calendar view on the relevant dates if shown as public.
19 days ago in Access Tonic 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
3 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
3 months ago in Access Collins 0 Idea Received

Peak, Off Peak, Pricing and Package Requirements in Availability Response

For customer who use the Collins/DMN API and their own front ends, customers get frustrated when they are handed over to Collins and are forced down a package route. It’s also hard to determine the pricing for a booking before being handed over to...
about 2 months ago in Access Collins 0 Idea Received

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
4 months ago in Access Collins 0 Idea Received

Be able to integrate RSS feeds as a widget on the platform

We'd like the ability to integrate an RSS feed link into widgets for news from our central news feed, and vacancy announcements from our recruitment website feeds. We really feel this will effectively integrate our company's systems, keep messagin...
3 months ago in CPL Learning 0 Idea Received

Time Zone by Primary Group Report

Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.
2 months ago in Access EPoS 0 Idea Received