Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
about 1 month ago in Access Collins 0 Idea Received

Enhanced reporting suite functionality - Pepper check-ins and Pepper Loyalty.

We really need to be able to report on Pepper loyalty as part of business sheets and business reporting. Being able to integrate this to existing reports would be amazing. Example metrics that would be great to see: % of sales with a loyalty users...
about 2 months ago in Access EPoS 1 Under Review

multi-delete on favourites list

being able to delete multiple items on a favourites lists when items are not needed or become delisted
5 months ago in Procure Wizard 1 Accepted to Backlog

Flagging or declining rude past customers

We are very lucky and have lovely customers on the whole, but there have been a few over the years who have been extremely rude to staff. Ideally, it would be good to 1) be able to see our customer label before booking them in and 2) block them fr...
17 days ago in Access Collins 0 Idea Received

Simpler, clearer booking rules for staff

I would like to raise something that should be an easy fix and I'd be very grateful if you could please do this, as it is causing a great deal of frustration for us. We need the process of booking our customers on to Collins to be as simple as pos...
18 days ago in Access Collins 0 Idea Received

Add Klarna or other payment options to Collins

Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
about 1 month ago in Access Collins 0 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
3 months ago in Access Collins 0 Idea Received

Credit reason report

A report to differentiate credit requests between quantity or price
18 days ago in Procure Wizard 0 Idea Received

Have the ability to turn off system-driven course resets within our admin tool

We'd like the the ability to turn off system-driven course resets within our admin tool when we upload SCORM or xAPI courses built in external course-creating tools where the course packages drive the resets as system resets conflict with that.
2 months ago in CPL Learning 0 Idea Received

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
8 months ago in Access Maintain 2 Accepted to Backlog