Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 139

Track message response times

Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
4 days ago in Access Collins 0 Idea Received

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
about 1 month ago in Access Collins 2 Accepted to Backlog

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
4 months ago in Access Collins 1 Under Review

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
about 1 month ago in Access Collins 0 Idea Received

Google Tag Manager tracking through Rezconrol integration

We use Collins table bookings API to integrate with our booking engine, Rezcontrol. We track each site’s clicks to the booking engine using Google tags but how can we track the Collins table bookings made during the room booking journey? Can the G...
14 days ago in Access Collins 0 Already exists

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 1 month ago in Access Collins 0 Idea Received

Add field mapping from Atreemo Sales Lead Portal to Collins

We would like to add the content from the following fields to the mapping when a lead is ‘pushed’ from Atreemo to Collins: Atreemo Field Name Collins Field Name Communication History Messages Notes section Notes
6 days ago in Access Collins 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 2 months ago in Access Collins 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
about 2 months ago in Access Collins 0 Idea Received

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
3 months ago in Access Collins 0 Idea Received