Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 130

Revert back to the 24 hour time format for non-USA venues

Please revert to the superior time format rather than using the inferior AM/PM one in non-USA regions. Especially when the rollout has been inconsistent.
2 days ago in Access Collins 15 Idea Received

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
about 2 hours ago in Access Collins 0 Idea Received

Close Areas - Admin message to display on the diary

When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
2 days ago in Access Collins 0 Idea Received

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
about 7 hours ago in Access Collins 0 Idea Received

Instagram Booking Integration

Allow businesses that use Collins as their booking system to make use of the action button>Reserve>Select partner. Many other providers like Quandoo, OpentTable, ResTable and many more are already listed, and would be great to see Collins in...
about 7 hours ago in Access Collins 0 Idea Received

Time Limit on booking changes

Add a time limit on the customer booking changes. To stop customers from changing their booking until the last second. We have a policy in our booking terms & conditions that no changes can be made to the booking within 72 hours notice but thi...
about 9 hours ago in Access Collins 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
8 days ago in Access Collins 0 Idea Received

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
7 days ago in Access Collins 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
16 days ago in Access Collins 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
16 days ago in Access Collins 0 Idea Received