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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.

Access Collins

Showing 190 of 950

Invoices (Corporate card charges to be accounted)

It would great to have the ability to add the corporate credit card charges that are added by stripe payments to customers invoices. Currently if we add this charge, it appears as if the amount is outstanding. Thus the invoice's are not accurate d...
over 1 year ago in Access Collins 0 Idea Received

Pre order List report add filters

Please can we have some more filters on the pre orders list report? It would be ideal to be able to filter between type (food/drink) or sub type before downloading, to refine our results and give us smaller more manageable data.
3 months ago in Access Collins 0 Idea Received

Modify booking settings based on answers to custom field

e.g if someone selects yes from the custom field of "bringing a dog" - i can select which tables are suitable
7 months ago in Access Collins 0 Idea Received

Value Per Booking

Customisable fields when creating a booking type. Specifically being able to have "Value per booking" rather than "value per head"
7 months ago in Access Collins 0 Idea Received

Enquiry form: Add Spam Filtering

Collins currently operates as designed by accepting all booking requests without filtering capabilities. No existing anti-spam functionality means the current behaviour is not a defect. Request to implement spam filtering functionality to sele...
4 months ago in Access Collins 0 Idea Received

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
over 1 year ago in Access Collins 0 Under Review

Considering location when cross selling

Client has multiple venues. Cross sell is turned on. Customers are offered venues miles away when no availability in their chosen venue- e.g. enquiring for London and cross sell offers Portsmouth.
over 1 year ago in Access Collins 0 Under Review

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
over 1 year ago in Access Collins 0 Idea Received

Add field mapping from Atreemo Sales Lead Portal to Collins

We would like to add the content from the following fields to the mapping when a lead is ‘pushed’ from Atreemo to Collins: Atreemo Field Name Collins Field Name Communication History Messages Notes section Notes
8 months ago in Access Collins 0 Idea Received

The ability to permenantly CC someone into a confirmation email

Quite often, a sales team will populate the diary with many events. Many operational teams/ chefs do not look at this system and then get annoyed because the event will occur. if we are able to CC any operational team into confirmation emails, sim...
9 months ago in Access Collins 0 Idea Received