Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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Access Collins

Showing 110 of 608

Add pre-order details to Collins "Bookings" API

Pre-order details are not currently available via the Collins "Bookings" API request, and can only be obtained via the Design My Night "Bookings Search" API request. The Design My Night endpoint has been deprecated, and the pre-order details there...
4 months ago in Access Collins 0 Idea Received

"Plan your Visit" automated email sent to customer prior to booking

We would like an automated email generated called "Plan your Visit", which is sent to customers prior to their booking. The email (message) will contain informtion on the facilities our casino has to offer. This will include Parking, Gaming Tables...
5 months ago in Access Collins 0 Idea Received

Improve data in Purchase Events

Using the 'purchase' event in the 'Custom Booking Flow' on https://accessgroup.my.site.com/Support/s/article/Access-Collins-Use-Google-Analytics-4 as an example. I would expect the value and item price to accurately reflect the value of the purcha...
5 months ago in Access Collins 0 Idea Received

Adding an email option for the Custom Fields report

No description provided
9 months ago in Access Collins 0 Accepted to Backlog

Adding a filter to the enquiries page to exclude Walk-Ins

Adding an extra filter to the enquiries page that allows users to either include or exclude walk-ins or non walk-ins.
9 months ago in Access Collins 0 Idea Received

Collins Table Integration - Enhancement, option for tables not to becomes free when FOH take full payment when cstomer walks in

No description provided
9 months ago in Access Collins 0 Idea Received

Allow Guests To Pay In Instalments

No description provided
9 months ago in Access Collins 0 Idea Received

Configurable Options for 'Other Payment' Type Options

No description provided
9 months ago in Access Collins 0 Idea Received

Overide lastest booking time for admin/walk-ins

Our latest booking time is setup as an hour before we close to stop customers from booking tables in our last hour of opening. However, when we get walk-ins in the last hour, depending on the situation, we will often seat them. When we try and add...
5 months ago in Access Collins 0 Idea Received

Automated Follow Up Email - Remarketing

It would be good to have the functionality for Collins to send an automated email out to guests a few months/weeks after their last visit. The below example is powered by Sevenrooms "Here’s our direct booking link xxxx Hi xxx, I wanted to get in t...
5 months ago in Access Collins 0 Idea Received