Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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Access Collins

Showing 138 of 752

Simpler run sheets for kitchen

The ease in which a run sheet is pulled needs to be replicated for the kitchen. This needs to be a much simpler format and when 'pre-order complete' is hit, the ability to automatically CC in an email for operational staff/ chefs would be brillian...
about 5 hours ago in Access Collins 1 Idea Received

The ability to permenantly CC someone into a confirmation email

Quite often, a sales team will populate the diary with many events. Many operational teams/ chefs do not look at this system and then get annoyed because the event will occur. if we are able to CC any operational team into confirmation emails, sim...
about 6 hours ago in Access Collins 0 Idea Received

Collins API

We use Collins table bookings API to integrate with our booking engine, Rezcontrol. We track each site’s clicks to the booking engine using Google tags but how can we track the Collins table bookings made during the room booking journey? Can the G...
about 11 hours ago in Access Collins 0 Idea Received

Booking Fee to be added at point of payment - Charge per booking

That when a customer makes a booking a booking fee is added when they go to the payment page. We will be able to determine what the fee is, but most companies charge a booking fee.
1 day ago in Access Collins 0 Idea Received

Table Reporting

To introduce a new filter on the bookings report to allow selection of specific tables, in order to retrieve covers data on those areas that are relevent over a time period.
1 day ago in Access Collins 0 Idea Received

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
18 days ago in Access Collins 2 Accepted to Backlog

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
18 days ago in Access Collins 0 Idea Received

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
4 months ago in Access Collins 1 Under Review

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
about 1 month ago in Access Collins 0 Idea Received

Close Areas - Admin message to display on the diary

When closing tables or specific areas, on the Admin message for the reason why it is closed, that message should be made visible on the greyed out tables. Example: table 5 should be blocked off every Tuesday from 7pm for a Quiz master - so Quiz Ma...
20 days ago in Access Collins 0 Idea Received