Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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Access Collins

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Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
about 1 month ago in Access Collins 0 Idea Received

Booking date to be included in the pre-order instruction email

Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
about 1 month ago in Access Collins 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
13 days ago in Access Collins 0 Idea Received

Give managers a quick summary of Breakfast, Lunch and Dinner covers from diary view

Give sites the tools to tweak Heads In feature. We need times defined by site and the option to not 'double count' guests that have a duration spanning two services.
about 1 month ago in Access Collins 0 Idea Received

Choices, once selected, are summarised in chronological order and not in order by category

The ordering system would be better if choices, once selected, were summarised in chronological order (i.e. starters, then mains, then desserts). As it is they are listed in the order in which they are entered, and it is harder to double check if ...
about 1 month ago in Access Collins 0 Idea Received

Shut Same Day Bookings - Autoconfirm Only

The 'shut same day bookings' option is really helpful, but we need to be able to have this rule just for autoconfirm bookings. Our bookings team are in constant communication with the GMs, and the GMs print the run sheet at a specific time each da...
3 months ago in Access Collins 0 Idea Received

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
4 months ago in Access Collins 0 Under Review

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
3 months ago in Access Collins 0 Under Review

Switch off customer pre order notes

We would like to be able to switch off pre-order notes as guests can fill this box with a lot of information that our kitchen staff do not have time to read. The allergen tick boxes work well and so this box is not necessary
27 days ago in Access Collins 0 Idea Received

Filter bookings my market segment

We have created tags for different types of business , tour groups, different types of corporates and markets. We assign these when an enquiry comes in . We want to be able to run reports on how many enquiries and confirmed bookings we get for eac...
about 2 months ago in Access Collins 0 Idea Received