Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Clear

Recently Released Ideas

View all
RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
Share feedback 2
RELEASED Collins - Custom Fields Can Be Set Up in Collins but Cannot Be Accessed via the Collins API
As a Collins customer, I need the custom field data collected during the booking process to be accessible via the Collins API. Currently, custom fields can be configured in Collins, but there is no way to extract that data through the Collins API....
Share feedback 2

Access Collins

    Be able to drag bookings on the diary page to move time or allocate multiple tables

    Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
    over 1 year ago in Access Collins 0 Rejected

    Ability to delete manual payments

    Whilst wanting to request a payment, I accidentally clicked 'manual payment'. After speaking to an agent, I was informed this cannot be removed and they explained that it is just a note in the system. If it's just a note, why it cannot be removed?...
    4 months ago in Access Collins 0 Idea Received

    Booking Source Tracking for URL Generator

    We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
    over 1 year ago in Access Collins 4 Already exists

    Make Custom Fields visible in Run sheets/Diary Quick View

    The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
    about 2 years ago in Access Collins 0 Accepted to Backlog

    Limit arrivals enhancement (within booking types)

    We have many venues within our estate having a kitchen break in certain days of the week. I.E.: Mon to Sat, kitchen is closed 3-6pm. We now have some venues wanting to shorten that closure during summer (school holidays) and in order to adjust the...
    about 1 year ago in Access Collins 0 Idea Received

    Increase API Limit

    Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
    almost 2 years ago in Access Collins 1 Idea Received

    To delete booking types from the diary page filter

    Booking types can easily be deleted but not removed. When pulling reports / searching you seen all your past deleted booking types.
    over 1 year ago in Access Collins 0 Under Review

    Group venues for Cross Sell

    Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
    almost 2 years ago in Access Collins 1 Future Consideration

    All booking fields to be mandatory for internal bookings

    It should be mandatory for all booking fields to be filled so that we can utilise the data for our business more effectively and ensure a smooth integration when receiving deposits
    6 months ago in Access Collins 0 Idea Received

    menu items link to menus

    I would like to know which menus a food item is linked to. When we change menus I want to delete items that are not used but uncertain what they are linked to as we have several menus on the go at any time.
    7 months ago in Access Collins 0 Idea Received