Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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Access Collins

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Tables and Joined Tables reports

Have a Table Report and Joined Table Report for each site, that could be downloaded from Enquiries or Reports section.
about 2 months ago in Access Collins 0 Idea Received

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
about 1 month ago in Access Collins 0 Idea Received

User selections within custom field assigned to a label

Operators can create custom fields eg. 'do you need a high chair?'The guest can select 'yes' which populates in the booking notes section within Collins. This idea is to be able to assign a custom field response to a booking label 'eg. label = hig...
7 months ago in Access Collins 0 Accepted to Backlog

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
3 months ago in Access Collins 0 Idea Received

Allergen Information for the party

When placing the booking/enquiry. A drop down that the customer can select if someone in the party has an allergy/intollerance and which one it is. That information then needs to drop onto the run sheet.
25 days ago in Access Collins 0 Idea Received

@ done button

when @'ing other users in the internal notes (and then pops onto our home page), could there be a potential function of undoing the 'done' button once clicking by an accident
5 months ago in Access Collins 0 Idea Received

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
about 2 months ago in Access Collins 0 Idea Received

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
3 months ago in Access Collins 0 Idea Received

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
3 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
3 months ago in Access Collins 0 Rejected