Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Recently Released Ideas

View all
RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
Share feedback 0
RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
Share feedback 0

Access Collins

Showing 111

Choices, once selected, are summarised in chronological order and not in order by category

The ordering system would be better if choices, once selected, were summarised in chronological order (i.e. starters, then mains, then desserts). As it is they are listed in the order in which they are entered, and it is harder to double check if ...
4 months ago in Access Collins 0 Idea Received

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
6 months ago in Access Collins 0 Under Review

Booking URL generator

The booking URL generator could have more options, for instance select days of the week and not just an specific date - and possibly a start and end date if at all possible. It would be also great to have an option to 'pull' from an existing offer...
3 months ago in Access Collins 0 Idea Received

Tables and Joined Tables reports

Have a Table Report and Joined Table Report for each site, that could be downloaded from Enquiries or Reports section.
4 months ago in Access Collins 0 Idea Received

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
6 months ago in Access Collins 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
3 months ago in Access Collins 1 Idea Received

Allow different minimum people in tables at different times of the day

We want to be able to have different table/area minimum and maximum numbers at different times of the day, currently it can only be set by day. This is so we can allow smaller groups to auto-confirm at off peak times during the day and keep the pe...
3 months ago in Access Collins 0 Idea Received

Limit arrivals by tables rather than covers

We are a small hotel with a small front of house team and it would really help us if we could limit arrivals by tables rather than covers. For example, we can easily take up to 4 tables at any one half hour slot, which could be 4 tables of 2, or 4...
5 months ago in Access Collins 1 Idea Received

Allow customers to redeem soda voucher in the Collins checkout

No description provided
10 months ago in Access Collins 0 Under Review

Invoices (Corporate card charges to be accounted)

It would great to have the ability to add the corporate credit card charges that are added by stripe payments to customers invoices. Currently if we add this charge, it appears as if the amount is outstanding. Thus the invoice's are not accurate d...
7 months ago in Access Collins 0 Idea Received