Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Recently Released Ideas

View all
RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
Share feedback 1
RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
Share feedback 0

Access Collins

Showing 14

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
3 months ago in Access Collins 2 Under Review

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
about 1 month ago in Access Collins 0 Under Review

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
3 months ago in Access Collins 1 Under Review

Reservation Label

Reservation label currently only prints onto 1 x A4 page. It would be useful to have 2/3 labels to a sheet to reduce paper waste and ultimately be more sustainable.
about 1 month ago in Access Collins 1 Under Review

Booking date to be included in the pre-order instruction email

Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
about 2 months ago in Access Collins 0 Under Review

For Offers to be set for specific booking sources

It would be so helpful if we could only allow some offers to be source specific so for example, only people booking through a specific widget we have set up can receive that offer. At the moment, we only have the option to allow everyone access to...
5 months ago in Access Collins 0 Under Review

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
4 months ago in Access Collins 0 Under Review

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
5 months ago in Access Collins 0 Under Review

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
4 months ago in Access Collins 0 Under Review

ChatBot for bookings

Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
4 months ago in Access Collins 0 Under Review