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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED The ability to edit Discover items media item.
At the moment if I want to edit a PDF that sits behind a discover publication, I can't. I have to deactivate it and then upload a new version of it. Essentially being able to edit the "media" section, the same as what we can already do with Booksh...
RELEASED Archive/Hide Courses in Course Creator
Ability to hide/archive courses that are no longer valid or in use.

Ideas

Renewal/refresher rules for appraisals

Customer has requested ability to have appraisals have renewal or refresher rules in the same way courses/custom courses/training records have. The idea is so that they can automate 6 monthly development chats based on when the previous one had be...
about 1 month ago in CPL Learning 0 Future Consideration

Hierarchy search

When looking into a hierarchy in the Admin Tool, it sometimes becomes a bit hard to navigate it to find a certain user on the organisation or job in the site, it would be beneficial if we had a search bar where we would be able to input the name, ...
over 2 years ago in CPL Learning 0 Future Consideration

Time scale visible

It would be beneficial for learners to have a clear, visible time scale for each course - for example, if they are assigned a course on their employment start date, it shows the due date on that course. Once that due date is passed it shows as 'Ov...
7 months ago in CPL Learning 0 Under Review

Account Verification Username Override

During the email verification process, when users enter their 6-digit verification code, the system automatically replaces their original username with their email address. This behaviour causes authentication failures and increased support burden...
9 months ago in CPL Learning 2 Idea Received

Be able to generate reports that pull xAPI data and analytics

We're creating courses using the xAPI format and xAPI courses track various endpoints of data and analytics that are surfaced on CPL's side - we would like the ability to create reports or view this data ourselves at will, not having to request it...
over 1 year ago in CPL Learning 0 Idea Received

Authorisations / Checklists renewal options

Currently there is no option to set up a renewal for authorisations/checklists and this would be a helpful option to have
11 months ago in CPL Learning 0 Under Review

Include former employee on reports

Be able to include former employees on the reporting. It helps when pulling data to know how many hours have been spent on training.
about 1 year ago in CPL Learning 0 Idea Received

Remove Legacy Users

Hi, We remove users by marking inactive, however these users stay on the admin panel forever, as GDPR best practice it would be useful if these inactive users were completely removed after a certain period of time e.g. 12 months
3 months ago in CPL Learning 0 Accepted to Backlog

Smart Allocation Table

I've had an idea for a way to simplify the ways administrators view and manage their course allocations. Typically, we will create an excel matrix of their allocation. Rows would be the course names including IDs, columns would be the user groups....
about 3 years ago in CPL Learning 0 Under Review

The ability to create AI / VR customer roleplay training

Mapal one have introduced the ability to use AI / VR to be able to role play customer training (handling complaints, dealing with difficult customers, how to meet & greet etc etc). Is there the ability to create something within CPL to be able...
4 months ago in CPL Learning 0 Idea Received