Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

My ideas

Showing 397

Add additional column for the date that the order was exported into their accounts software in the Order Audit Report

Require the Export Status and Export Date in the Order Audit report for it to be a complete Audit Trail of an orders life
5 months ago in Procure Wizard 0 Idea Received

Delete discover items on mass

Remove multiple DIscover items at once, without needing to go into each.
about 1 year ago in CPL Learning 0 Idea Received

"Plan your Visit" automated email sent to customer prior to booking

We would like an automated email generated called "Plan your Visit", which is sent to customers prior to their booking. The email (message) will contain informtion on the facilities our casino has to offer. This will include Parking, Gaming Tables...
5 months ago in Access Collins 0 Idea Received

Hide Rates to Unit Staff

Function to be able to hide callout / labour rates from unit staff & managers when logging a call out.
5 months ago in Access Maintain 0 Idea Received

Improve data in Purchase Events

Using the 'purchase' event in the 'Custom Booking Flow' on https://accessgroup.my.site.com/Support/s/article/Access-Collins-Use-Google-Analytics-4 as an example. I would expect the value and item price to accurately reflect the value of the purcha...
5 months ago in Access Collins 0 Idea Received

My team appraisals archived

Currently if an employee has an archived appraisal they still show in the my team appraisal area, with a 0, but if the appraisal is archived and they have nothing else allocated we would expect an employee not to show in this list.
11 months ago in CPL Learning 0 Idea Received

Overide lastest booking time for admin/walk-ins

Our latest booking time is setup as an hour before we close to stop customers from booking tables in our last hour of opening. However, when we get walk-ins in the last hour, depending on the situation, we will often seat them. When we try and add...
5 months ago in Access Collins 0 Idea Received

Automated Follow Up Email - Remarketing

It would be good to have the functionality for Collins to send an automated email out to guests a few months/weeks after their last visit. The below example is powered by Sevenrooms "Here’s our direct booking link xxxx Hi xxx, I wanted to get in t...
5 months ago in Access Collins 0 Idea Received

Country Code for phone numbers

Is it possible to add a country code to the mobile field when booking online or adding a number into Collins? A number of venues are falling short of not seeing this and its causing issue when trying to reconfirm bookings. (Mainly hotel clients so...
6 months ago in Access Collins 0 Idea Received

amending existing products

At the moment you cannot change existing products except the price. This means when we need to change a product we have to delist and reload them with a lot of work. I think if we can export the products we need to amend this would help to save ti...
6 months ago in Procure Wizard 0 Idea Received