Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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Access Collins

Showing 111

Day cut-off to be changed to 24 hours cut-off instead of 1 day (attn. Ciprian Popescu)

Hi, The cut-off should be 24 hours before the guest's reservation time, instead of 1 day, which in Collins terms is midnight. This puts a lot of pressure on our FOH team and kitchen team as all restaurants in the Royal Ballet and Opera operate on ...
5 months ago in Access Collins 0 Idea Received

Booking type reports

I want to do an email report of a booking type. So I want to see the emails of all the people who booked for a specific booking type s they can be retargeted etc..
5 months ago in Access Collins 0 Already exists

Add pre-order details to Collins "Bookings" API

Pre-order details are not currently available via the Collins "Bookings" API request, and can only be obtained via the Design My Night "Bookings Search" API request. The Design My Night endpoint has been deprecated, and the pre-order details there...
5 months ago in Access Collins 0 Idea Received

Adding an email option for the Custom Fields report

No description provided
10 months ago in Access Collins 0 Accepted to Backlog

Adding a filter to the enquiries page to exclude Walk-Ins

Adding an extra filter to the enquiries page that allows users to either include or exclude walk-ins or non walk-ins.
10 months ago in Access Collins 0 Idea Received

Collins Table Integration - Enhancement, option for tables not to becomes free when FOH take full payment when cstomer walks in

No description provided
10 months ago in Access Collins 0 Idea Received

Allow Guests To Pay In Instalments

No description provided
10 months ago in Access Collins 0 Idea Received

Configurable Options for 'Other Payment' Type Options

No description provided
10 months ago in Access Collins 1 Idea Received

"Plan your Visit" automated email sent to customer prior to booking

We would like an automated email generated called "Plan your Visit", which is sent to customers prior to their booking. The email (message) will contain informtion on the facilities our casino has to offer. This will include Parking, Gaming Tables...
5 months ago in Access Collins 0 Idea Received

Improve data in Purchase Events

Using the 'purchase' event in the 'Custom Booking Flow' on https://accessgroup.my.site.com/Support/s/article/Access-Collins-Use-Google-Analytics-4 as an example. I would expect the value and item price to accurately reflect the value of the purcha...
5 months ago in Access Collins 0 Idea Received