Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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Access Collins

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Overide lastest booking time for admin/walk-ins

Our latest booking time is setup as an hour before we close to stop customers from booking tables in our last hour of opening. However, when we get walk-ins in the last hour, depending on the situation, we will often seat them. When we try and add...
5 months ago in Access Collins 0 Idea Received

Automated Follow Up Email - Remarketing

It would be good to have the functionality for Collins to send an automated email out to guests a few months/weeks after their last visit. The below example is powered by Sevenrooms "Here’s our direct booking link xxxx Hi xxx, I wanted to get in t...
5 months ago in Access Collins 0 Idea Received

Country Code for phone numbers

Is it possible to add a country code to the mobile field when booking online or adding a number into Collins? A number of venues are falling short of not seeing this and its causing issue when trying to reconfirm bookings. (Mainly hotel clients so...
6 months ago in Access Collins 0 Idea Received

Premium Add-Ons

We would like to have the option for the guests to be able to add-on more than one package and also to change the name of the text from "Interested in a package?" to "Explore Premium Add-ons". Multiple choices can be made by the guests to suit bot...
6 months ago in Access Collins 0 Idea Received

Customise Pre Order Sheet

Be able to customise the pre order sheet, i.e use the "get food sheet" from the pre order tab, but add booking details. Add more filters.
6 months ago in Access Collins 0 Idea Received

Apply to booking type (limit arrivals)

When you set limit arrivals for each booking type, the booking types don't talk to each other and know what each other has booked. As an example, if we were to use the cover limits within the booking types for indoor and outdoor dining, then we wo...
6 months ago in Access Collins 0 Idea Received

Add a flag in Collins settings to indicate which hours/payments are off-peak (aka cheaper)

What is the idea? To have the ability in the API to see which are the cheaper slots so that we can display UI to customers to indicate to them which are the off-peak and therefore cheaper slots What is the problem that you are looking to solve? Be...
7 months ago in Access Collins 0 Idea Received

Collins Reports

Hi there, We recently been asked to pull reports from Collins - status report for a week which Collins can provide. But we also need report by the day. When you filter the date (choose week) it would give the day by day info (covers, number of boo...
7 months ago in Access Collins 0 Idea Received

Toggle include left box based on diary page

Previously, when we changed the diary view from today to a day in the past, without the "Include left" checkbox ticked it would show all bookings for that day (all would be left). Now this doesn't happen, and instead if we go to a previous day wit...
7 months ago in Access Collins 0 Idea Received

Waiting List

Easy usage of waiting list - could we have a tutorial of how to use this centrally to then perform in our sites? Or have an automated text/email response for if we're fully booked an guests to join us back in 1 hour etc
8 months ago in Access Collins 0 Idea Received