Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Have visibility of when other users are editing settings
When in settings for a venue in Collins, you have no visibility of if any other users are also making changes at the same time. This means the work you do may not save. It would be really handy to have a notification like you do on tonic and when ...
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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Access Collins

    Showing 190 of 951

    Add Klarna or other payment options to Collins

    Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
    10 months ago in Access Collins 0 Accepted to Backlog

    VoucherCart Integration for Collins

    Integrate VoucherCart with Collins Integrate VoucherCart voucher and gift card platform so that guests can use their vouchers/gift cards during checkout as payment towards deposits/preorders for events, experiences etc.
    10 months ago in Access Collins 0 Idea Received

    Attach multiple files at once

    In emails & texts, it would save time to be able to attach multiple files in the attachments section - rather than doing one by one.
    5 months ago in Access Collins 0 Idea Received

    Allow booking types with no autoconfirms to have set sitting times

    To allow us to dictate session times for bookings that might not be autoconfirmed. For example - some venues do sessions for larger parties and at the moment customers can enquire for any time as the arrivals limit & close areas function does ...
    10 months ago in Access Collins 0 Idea Received

    Limit arrivals by tables rather than covers

    We are a small hotel with a small front of house team and it would really help us if we could limit arrivals by tables rather than covers. For example, we can easily take up to 4 tables at any one half hour slot, which could be 4 tables of 2, or 4...
    about 1 year ago in Access Collins 2 Idea Received

    The ability for a user to add a custom Dietary requirement

    No description provided
    over 1 year ago in Access Collins 0 Idea Received

    Diary"info" section - tables should detail tables they can join with automatically (reading from table joins section)

    When you click on the “I” section from the diary or within a booking, you can see detail on the venue. We use this notes section a lot. However there are also details about individual tables. We are aware you can manually select that these tables ...
    over 1 year ago in Access Collins 0 Idea Received

    The ability to turn off /edit, same day cut off for a date in the future

    Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
    over 1 year ago in Access Collins 0 Idea Received

    Automated Texts from Site Name

    Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
    over 1 year ago in Access Collins 0 Rejected

    Customisable cancellation button

    We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
    over 1 year ago in Access Collins 0 Idea Received