Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Showing 98 of 951

    PMV Period Cost Predictions

    Could we have a report that tells us what we will be spending in future periods on PMV's across all sites? So that we know what we have coming up for cost planning.
    2 months ago in Access Maintain 0 Idea Received

    On Hold & Cancellation Reasons

    The ability to customise/personalise the on hold and cancellation reasons. This would help with analysing what equipment types / work types are wrong as well as give us insight into training requirements on the system.
    3 months ago in Access Maintain 0 Idea Received

    Camera option to be available for inhouse engineers.

    Please extend the Camera feature to be available for in-house engineers. This functionality has proven to be highly valuable, and expanding access will significantly improve efficiency and streamline workflows. Capturing before-and-after photos ha...
    about 1 month ago in Access Maintain 0 Idea Received

    Allow multiple selections of trade types across different zones per contractor

    To be able to have one contractor set up for different trade types per zone eg Contractor A = 5 trade types in Zone 1 and 3 trade types in Zones 2-10 This would enable flexibility per contractor in real time as we use some contractors for certain ...
    4 months ago in Access Maintain 0 Idea Received

    Primary contractor by site

    Currently with contractors located in Zones, and Primary contractors being assignable by said zones, we struggle to allocate specific prefered contractors to sites. This is quite a challenge with businesses that have a large amount of sites inside...
    3 months ago in Access Maintain 0 Idea Received

    Should be able to type the time into the Clock picker in Admin editing

    In the current Admin interface, time selection (e.g., for logging job start/end times is limited to a click-based UI, where users must increment or decrement the time in fixed 15-minute steps using the graphical clock picker. This input method is ...
    2 months ago in Access Maintain 3 Idea Received

    Should be able to adjust visit dates on Quoted works in Admin

    Currently, the system provides robust adjustment possibilities for Callouts, Remedials works (non-quoted) and PMVs you can adjust them as you so desire. However, this level of control does not extended to Quoted works. Once a Quoted work is marked...
    2 months ago in Access Maintain 3 Idea Received

    First time fix rate recording

    The First time fix rate is misleading, because if a callout is attended but isn't fix, and results in a follow on quote, the system is recording that as a Passed FTF. There should be option to mark as Fixed, but further works recommended, or Not-F...
    2 months ago in Access Maintain 0 Idea Received

    Raw data reporting for budget spend

    Currently we have to pull each budget line to create one report showing spend per restaurant. We really should have access to the raw data to allow for this
    2 months ago in Access Maintain 0 Idea Received

    System generated costs auditing improvements

    Currently, the system provides robust settings to be able to audit contractor-added costs on jobs, with flexibility to flag discrepancies or specific values as you so desire. However, the same level of auditing control and visibility does not exte...
    3 months ago in Access Maintain 2 Under Review