Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

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Job description notes to show on reports

The 'free text' description of jobs raised by branches should be included on excel downloads. Engineer completion notes are included on some, but to find out what the job was originally raised for you have to go through jobs one by one.
about 1 month ago in Access Maintain 0 Idea Received

Allow reporting on auditing amount

The system would be able to report on how many audits we complete per week including approvals, queries and certificate checking. This would enable our admin team to quantify the admin tasks associated with our estate
5 months ago in Access Maintain 0 Idea Received

Allow system to create 'dummy' restaurant so we can trial functions

So that we can understand how the setup impacts our restaurants, it would be really useful to be able to create a 'test' site
5 months ago in Access Maintain 0 Idea Received

Availability of Maintain historic orders on Analytics

Currently, when Analytics data is reloaded due to any issues, any orders older than 12 months are removed. It would be beneficial to have an option to keep historical order data from Access Maintain available in Analytics, even after a reload. Thi...
about 1 month ago in Access Maintain 0 Idea Received

Merge Callouts

Having the ability to merge multiple callouts of the same type at the same location so that rather than generating two sets of callout charges it combines notes and images to make one call out. For example, our business sites are vast, and multipl...
about 1 month ago in Access Maintain 0 Idea Received

Download Certification from Maintain (Bulk and Singular)

Could we also explore exporting full certification for each site from Access, without having to save each certificate individually. This is a function we have identified as a business need.
3 months ago in Access Maintain 0 Idea Received

Pulse/ Email Integration

Access should strongly consider adding pulse updates via Email integration, as a unique option, per job. This is particularly relevant for sites requiring External PTW (Permit to Work) or External WA (Work Authorisation) systems (Landlord or 3rd P...
7 months ago in Access Maintain 4 Idea Received

Pre filled audit questions for all audits

To have pre filled audit boxes in all audits Manager queried audits to have 'Please see Manager's query' Callouts by value and parts by value to have 'Who authorised these costs' and 'Why were these not raised on a quote request'
4 months ago in Access Maintain 0 Idea Received

Add/Adjust the cancellation reasons

To have the ability to add/adjust the 'Select Cancellation Reason' list.
2 months ago in Access Maintain 1 Idea Received

Company Entity Displayed on orders

Allow for the Company Code entity to display on the email contractors receive. We have 5 company entities and contractors have requested to be able to know the entity on receiving the order not having to wait until the payment certificate gets rel...
2 months ago in Access Maintain 0 Idea Received