Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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Access Collins

Showing 114

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
5 months ago in Access Collins 0 Idea Received

Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
27 days ago in Access Collins 0 Idea Received

Add Klarna or other payment options to Collins

Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
27 days ago in Access Collins 0 Idea Received

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
5 months ago in Access Collins 1 Idea Received

Integrated Events Calendar

Is there a way to have a calendar where we can fill in events in the city, key dates, etc. This to then be integrated into the collins calendar so it shows up above/under notes. When an event is filled in, there is to be an option to select which ...
15 days ago in Access Collins 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
5 months ago in Access Collins 1 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
3 months ago in Access Collins 0 Idea Received

Collins Pay Payment and Stripe Connect Report

Stripe Connect payments report should be included in the Collins Payment Report or have a LFL report.
about 1 month ago in Access Collins 0 Idea Received

Make all fields available in Collins enquiries download csv available in the API

When we download enquiries from Collins in the enquiries section to csv, there are fields that appear such as timestamp of when the booking was completed, that do not appear via API, which means we can't use them in reporting on data visualisation...
4 months ago in Access Collins 0 Idea Received

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
3 months ago in Access Collins 0 Idea Received