Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Showing 98 of 949

    PMV certificate query notification to contractors

    If a PMV certificate is queried by us, then it should go into the 'queried' section of the contractors dashboard. Currently, it goes back into PMV certificates with no indication it has actually been queried. This should then allow them to comment...
    3 months ago in Access Maintain 0 Idea Received

    Add question header to callout/quote questions

    When placing a callout/quote, we are required to fill out questions relating to the asset. These questions appear in the entry field. Can these questions be made into a header above the question?
    4 months ago in Access Maintain 1 Idea Received

    Asset Bulk Amendments to be made by downloading excel and reloading

    If you download a full asset list, you could for instand amend all the warranty contractor name and then reload the bulk amendments.
    about 1 year ago in Access Maintain 0 Accepted to Backlog

    Notes Added to On Hold - Reactivate

    We often place jobs on hold where the user hasn't loaded enough information or missing images in order for us to log with the contractor. When the user adds further notes/pictures it'd be nice if the ticket went back to TB Released, I realise the ...
    about 2 months ago in Access Maintain 0 Idea Received

    Rate Contractor Visits with a Job Specific Survey (1–10 Scale)

    The ability to score contractor visits using a simple 1–10 rating system similar to an NPS score, but focused on the success of each job. The current feedback options are too limited and don’t help identify areas for improvement. A more detailed s...
    about 2 months ago in Access Maintain 0 Idea Received

    Contractors quotes

    Would be good if contractors could raise a quote request at all times not just on a calk out
    4 months ago in Access Maintain 0 Idea Received

    Pulse/ Email Integration

    Access should strongly consider adding pulse updates via Email integration, as a unique option, per job. This is particularly relevant for sites requiring External PTW (Permit to Work) or External WA (Work Authorisation) systems (Landlord or 3rd P...
    over 1 year ago in Access Maintain 4 Idea Received

    Different Rates for non emergency call outs

    With the current process for rate cards we only have the option to have one billable rate for Tier 1, 2 and 3 non emergency call outs. We would like it to have it so they can capture a saving on spend for jobs put our tier 2 and 3. By opening the ...
    10 months ago in Access Maintain 0 Idea Received

    Repair & PMV Spend YTD vs Budget Report

    A report that can be generated that shows every units repair & PMV spend YTD against budget. A simple 2 column report outlining the units total repair spend YTD, against their YTD budget with a total tracking variance. And the same for YTD PMV...
    6 months ago in Access Maintain 0 Idea Received

    Response SLA - be able to back date attendance

    We can currently back date an attendance when its logged incorrectly on Access, but the SLA pass or fail doesn't change. It is a very blunt cut off and I think Admin/ Head of Maintenance role should be able to adjust the pass or fail if they have ...
    2 months ago in Access Maintain 0 Idea Received