Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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Access Collins

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Rules dependent on number of guests be set by day not be blanket set for all in booking types

Rules dependent on number of guests be set by day not be blanket set for all in booking types - we have rules such as 2-6pax get 2 hour slots, 7-14 3 hour slot and 15 over 4 hour slot however it is blanket set over the week - we need to be able to...
3 months ago in Access Collins 1 Idea Received

Auto removal of blocks

Having the function to add expiry dates and times on blocks would be great - this is a feature that sevenrooms has and it would really improve efficiencies if this could be done automatically rather than manually.
4 months ago in Access Collins 1 Idea Received

Choice of more than one offer on a booking

We would like the ability for the customer to choose more than one offer to add to their booking. At the moment you can only choose one offer as a customer.
5 months ago in Access Collins 0 Idea Received

Make hardcoded text in the booking process editable

We would like to be able to edit hardcoded text parts of the booking widget. Having this flexibility would allow us to tailor the text to sound more in-brand and to also provide additional information to the customer to encourage them to proceed w...
3 months ago in Access Collins 0 Idea Received

May contain allergens on pre-orders

Whilst there is the ability to add allergens to pre-orders, there is currently no function to add those that are may contain. As we build our menus to be able to be filtered by both allergens and may contain, it would be useful if DMN pre-orders h...
2 months ago in Access Collins 0 Idea Received

Table Combos to have a minimum feature

When adding table combos you can include the number of covers for maximum seated/standing but not a minimum. It would be really useful to specify this as an area for max 30 for example would only book out for parties over 20 guests - at the moment...
3 months ago in Access Collins 0 Idea Received

Close Area (or Limit Arrival) for just a date range rather then forever

If you want to quickly reduce opening times or shut in the afternoons for a few months of the year this is very hard to do efficiently without adding a rule for each individual date.
5 months ago in Access Collins 0 Idea Received

Shut Same Day Bookings - Autoconfirm Only

The 'shut same day bookings' option is really helpful, but we need to be able to have this rule just for autoconfirm bookings. Our bookings team are in constant communication with the GMs, and the GMs print the run sheet at a specific time each da...
8 months ago in Access Collins 0 Idea Received

History log: Show the user's name instead of "Collins Robot"

When the venue or any users sent an email to the guests through Collins, the history log shows "Collins Robot" instead the name of the user who sent the message.
27 days ago in Access Collins 0 Idea Received

The ability to cut off packages in a selected time frame

Currently, packages can only be cut off in X amount of days before the booking date. With the ability to cut off in hours before the booking date, users will have greater control over package cut offs.
4 months ago in Access Collins 0 Idea Received