Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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Access Collins

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Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
5 months ago in Access Collins 0 Idea Received

VoucherCart Integration for Collins

Integrate VoucherCart with Collins Integrate VoucherCart voucher and gift card platform so that guests can use their vouchers/gift cards during checkout as payment towards deposits/preorders for events, experiences etc.
28 days ago in Access Collins 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
5 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
5 months ago in Access Collins 0 Idea Received

Be able to edit and save custom fields after they have been applied to sites

At the moment I am having to archive and create new ones if something changes (eg adding an option to a drop down)
29 days ago in Access Collins 0 Idea Received

Site specific email routing for reviews

Have the ability to send reviews received through DMN Listings to site specific contacts .
about 1 month ago in Access Collins 0 Idea Received

Integrate Collins fully with Guestline

Improve Collins so it is fully intergrated with Guestline as is res diary
about 1 month ago in Access Collins 0 Idea Received

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
5 months ago in Access Collins 0 Idea Received

Allow booking types with no autoconfirms to have set sitting times

To allow us to dictate session times for bookings that might not be autoconfirmed. For example - some venues do sessions for larger parties and at the moment customers can enquire for any time as the arrivals limit & close areas function does ...
about 1 month ago in Access Collins 0 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
2 months ago in Access Collins 0 Idea Received