Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.
To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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Access Collins

    Showing 190 of 949

    Choice of more than one offer on a booking

    We would like the ability for the customer to choose more than one offer to add to their booking. At the moment you can only choose one offer as a customer.
    about 1 year ago in Access Collins 0 Idea Received

    Overriding Closed Areas

    We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
    over 1 year ago in Access Collins 0 Under Review

    Edit & Amend functionality from ADC SMS

    It would be good if the ADC SMS that guests are sent could also provide a link for the guest to edit/amend their booking. Currently they can only re-confirm or cancel and it would be good if they could adjust time, covers etc depending on availabi...
    4 months ago in Access Collins 0 Idea Received

    Organisation Settings

    To be able to push and pull settings to multiple sites based on site tags/brands. In a business with multiple brand/district set ups currently we have to use test sites to set up individual settings and then copy to the relevant sites that require...
    4 months ago in Access Collins 0 Idea Received

    Track message response times

    Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
    8 months ago in Access Collins 0 Idea Received

    Auto removal of blocks

    Having the function to add expiry dates and times on blocks would be great - this is a feature that sevenrooms has and it would really improve efficiencies if this could be done automatically rather than manually.
    about 1 year ago in Access Collins 2 Idea Received

    Disable refunds when a payment has been redeemed

    Our deposits from Collins integrate to our Zonal tills. The deposits push to the till & also are removed from the till when a full refund is processed. This is amazing! We are finding that when a deposit is redeemed against a bill, our teams a...
    about 1 year ago in Access Collins 0 Already exists

    May contain allergens on pre-orders

    Whilst there is the ability to add allergens to pre-orders, there is currently no function to add those that are may contain. As we build our menus to be able to be filtered by both allergens and may contain, it would be useful if DMN pre-orders h...
    11 months ago in Access Collins 0 Idea Received

    Email and Phone Validation in Enquiries

    Internal staff may often make mistakes when typing emails and phone numbers in a high pressure environment. This leads to data integrity issues. Simple email and phone validation would make a drastic improvement.
    2 months ago in Access Collins 0 Idea Received

    Rules dependent on number of guests be set by day not be blanket set for all in booking types

    Rules dependent on number of guests be set by day not be blanket set for all in booking types - we have rules such as 2-6pax get 2 hour slots, 7-14 3 hour slot and 15 over 4 hour slot however it is blanket set over the week - we need to be able to...
    11 months ago in Access Collins 1 Idea Received