Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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Access Collins

Showing 138 of 755

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
5 months ago in Access Collins 0 Idea Received

Booking date to be included in the pre-order instruction email

Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
5 months ago in Access Collins 0 Under Review

Allow booking types with no autoconfirms to have set sitting times

To allow us to dictate session times for bookings that might not be autoconfirmed. For example - some venues do sessions for larger parties and at the moment customers can enquire for any time as the arrivals limit & close areas function does ...
about 1 month ago in Access Collins 0 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
2 months ago in Access Collins 0 Idea Received

Peak, Off Peak, Pricing and Package Requirements in Availability Response

For customer who use the Collins/DMN API and their own front ends, customers get frustrated when they are handed over to Collins and are forced down a package route. It’s also hard to determine the pricing for a booking before being handed over to...
3 months ago in Access Collins 0 Idea Received

Filter bookings my market segment

We have created tags for different types of business , tour groups, different types of corporates and markets. We assign these when an enquiry comes in . We want to be able to run reports on how many enquiries and confirmed bookings we get for eac...
6 months ago in Access Collins 0 Idea Received

Add brand or venue logos to place cards and reservation labels.

It would improve the look of printable assets if we could include our brand or venue logo on them. These already pull onto invoices so can surely also be on place cards and reservation labels?
3 months ago in Access Collins 0 Idea Received

Zonal 2 Way Integration

We would like there to be a 2 way integration to and from our zonal tills. It is currently only one way to the till. Zonal have the development in place.
4 months ago in Access Collins 0 Idea Received

3rd party voucher integration / Voucher information in booking types

Ideally, the system should integrate with third party platforms such as Virgin, BuyaGift, VoucherCart so that the customer can easily add all the voucher details inside Collins in pre-determined fields. The other solution (not as ideal but better ...
8 months ago in Access Collins 0 Idea Received

automated response

Hi, we receive automated emails from collins when people use the enderbyhouse@partners.collinsbookings.com email address. My suggestion is to create an automated response when it is used which would be something like: "thanks for reaching out. Be ...
about 1 month ago in Access Collins 0 Idea Received