Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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Access Collins

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Switch off customer pre order notes

We would like to be able to switch off pre-order notes as guests can fill this box with a lot of information that our kitchen staff do not have time to read. The allergen tick boxes work well and so this box is not necessary
4 months ago in Access Collins 0 Idea Received

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
6 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
6 months ago in Access Collins 0 Rejected

Customisable cancellation button

We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
6 months ago in Access Collins 0 Idea Received

Pulling menu from Epos TOAST via API access

we are working on building our own API between Collins & TOAST Epos. We want API access to be able to pull the menus across from TOAST so we can build our pre order menus in Collins with the GUID reference from the TOAST menu & then we wil...
2 months ago in Access Collins 0 Idea Received

Use the Metric system in Australia

Use the Metric system in Australia. We don't know what a mile is...
6 months ago in Access Collins 0 Idea Received

Automatic PDF attachement on Enquiry response

We have predefined automatic enquiry email responses. We would like to be able to set this so our menu can go out attached to these automatically also
6 months ago in Access Collins 0 Idea Received

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
4 months ago in Access Collins 0 Idea Received

ChatBot for bookings

Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
7 months ago in Access Collins 0 Under Review

allergen run sheet for service with guest names

Is it possible for an allergen/Intolerance sheet (either on individual orders or a full run day) to only show the group name, persons name with their choices and any allergen or dietry requirements. The current drop down option called Kitchen shee...
2 months ago in Access Collins 1 Idea Received